Microsoft Business Applications

Business Central is a Microsoft Dynamics 365 small-to-mid sized ERP application. Other D365 applications include; Sales, Customer Service, Field Service, Talent for HR, Global Enterprise Finance & Operations ERP, Retail, Project Service Automation, Marketing, Artificial Intelligence, and Mixed Reality.

On Microsoft Azure Cloud all applications work independently, or you can fully integrated all of your business software. You can start small, and connect with Office 365, LinkedIn, Power Platform, Common Data Service, and more. Below is an overview of Business Central and Dynamics 365.

Dynamics 365 Business Central

Business Central
An all-in-one ERP business management solution that helps you connect your
financials, operations, sales and service to streamline business processes, improve customer interactions, and make better decisions.

Dynamics 365 Sales

Accounts, Customers, Contacts, Leads, and Relationships.

Dynamics 365  Customer Service

Customer Services
Cases, Knowledge, Portals, Virtual Agents, Surveys, and a Unified Service Desk.

Dynamics 365 Field Service & IoT

Field Service
Technician, schduling, and inventory management.

Dynamics 365 Talent

Human Resources, Recruiting, Onboarding, Feedback, and Training.

Dynamics 365 Finance & Operations

Finance & Operations
Global enterprise ERP, Financials, Profitability, and asset management.

Dynamics 365 Retail

Unified Commerce, Omni Channel, and Loyalty.

Dynamics 365 Project Service Automation

Project Service Automation
Plan, Deliver, Utilize, Optimize, and Forecast.

Dynamics 365 Marketing

Lead Generation, Nurture, Multichannel, Events and More.

Dynamics 365 AI

Artificial Intelligence
AI Sales, AI Customer Service, and AI Market Insights

Dynamics 365 Mixed Reality

Mixed Reality
Remote Assist, Layout, 3D Models, Interactive Interaction.

Power Platform

Power Apps

Power BI

Power BI


Power Automate

Office 365















Dynamics 365 Applications

Business Central: Enterprise Resource Planning

An all-in-one ERP business management solution that helps you connect your
financials, operations, sales and service to streamline business processes, improve customer interactions, and make better decisions.

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D365 Sales

Turn relationships into revenue

Go beyond sales force automation (SFA) with Dynamics 365 for Sales to better understand customer needs, engage more effectively, and win more deals.

Business Central Sales Application

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D365 Customer Service

Customer Service:
Earn customers for life

Differentiate your brand with Microsoft Dynamics 365 for Customer Service. Built-in intelligence delivers faster, more personalized service and adds value to every interaction, even on the go.

Business Central Customer Service

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D365 Field Service

Field Service:
Innovate with proactive service

Deliver a seamless, end-to-end service experience with Dynamics 365 for Field Service. Built-in intelligence helps you resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences.

Business Central Field Service

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D365 Talent

Talent: Win top talent and enable employee success

Hire, develop, and retain people who can deliver impactful results. Microsoft Dynamics 365 for Talent empowers your HR team and people managers with the tools they need to land top candidates and accelerate their success.

Business Central HR Talent

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D365 Finance & Operations

Finance & Operations:
Accelerate your business growth

Unify global financials and operations to empower people to make fast, informed decisions. Dynamics 365 for Finance and Operations helps businesses adapt quickly to changing market demands and drive rapid business growth.

Business Central Finance & Operations

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D365 Retail

Engage every shopper, everywhere

Unify digital, in-store, and back office operations to personalize customer engagement and increase employee productivity. Dynamics 365 for Retail empowers retailers to create exceptional, insightful shopping experiences.

Business Central Retail

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D365 Project Service Automation

Project Service Automation:
Profit from your projects

Build trusted customer relationships by delivering outstanding project experiences. Dynamics 365 for Project Service Automation empowers you to deliver profitable projects on time and within budget while increasing employee productivity.

Business Central Project Management

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D365 Marketing

Turn prospects into business relationships

Find and nurture more sales-ready leads by moving beyond basic email marketing. Connect sales and marketing, automate processes, and make smarter decisions to maximize your marketing ROI.

Business Central Marketing

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Artificial Intelligence:
Get the most out of data

Microsoft Dynamics 365 AI empowers people across your organization to discover predictive data insights, take informed actions, and communicate with customers leveraging the power of artificial intelligence (AI). Learn and grow with your data.

Business Central AI

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Mixed Reality: Modernize your business with a new dimension

Experience a new dimension of creativity and teamwork using mixed reality business applications from Microsoft Dynamics 365.

Transform business operations and help employees work smarter, faster, and more efficiently with information they can access in real-world context. Improve cross-team collaboration with technology that lets your employees work together from a shared perspective.

Business Central AI

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Business Applications Solutions Ecosystem (BASE)

Dynamics 365 Business Central is sold and implemented through a global network of Dynamics 365 partners with industry expertise. Connect with INNOVA to request a demo and further evaluate the solution capabilities and pricing.

INNOVA Consulting Group
7450 W. 130th St., Suite 220
Overland Park, KS 66213
Phone: (913) 353-1400

Not ready to connect? Check out our video demos

Business Central Video Demos