Microsoft Business Applications
Business Central is a Microsoft Dynamics 365 small-to-mid sized ERP application. Other D365 applications include; Sales, Customer Service, Field Service, Talent for HR, Global Enterprise Finance & Operations ERP, Retail, Project Service Automation, Marketing, Artificial Intelligence, and Mixed Reality.
On Microsoft Azure Cloud all applications work independently, or you can fully integrated all of your business software. You can start small, and connect with Office 365, LinkedIn, Power Platform, Common Data Service, and more. Below is an overview of Business Central and Dynamics 365.
Business Central
An all-in-one ERP business management solution that helps you connect your
financials, operations, sales and service to streamline business processes, improve customer interactions, and make better decisions.
Sales
Accounts, Customers, Contacts, Leads, and Relationships.
Customer Services
Cases, Knowledge, Portals, Virtual Agents, Surveys, and a Unified Service Desk.
Field Service
Technician, schduling, and inventory management.
Talent
Human Resources, Recruiting, Onboarding, Feedback, and Training.
Finance & Operations
Global enterprise ERP, Financials, Profitability, and asset management.
Retail
Unified Commerce, Omni Channel, and Loyalty.
Project Service Automation
Plan, Deliver, Utilize, Optimize, and Forecast.
Marketing
Lead Generation, Nurture, Multichannel, Events and More.
Artificial Intelligence
AI Sales, AI Customer Service, and AI Market Insights
Mixed Reality
Remote Assist, Layout, 3D Models, Interactive Interaction.
Power Platform
Power Apps
Power BI
Power Automate
Office 365
Outlook
Word
Excel
PowerPoint
OneDrive
Teams
SharePoint
Dynamics 365 Applications
Business Central: Enterprise Resource Planning
An all-in-one ERP business management solution that helps you connect your
financials, operations, sales and service to streamline business processes, improve customer interactions, and make better decisions.
Sales:
Turn relationships into revenue
Go beyond sales force automation (SFA) with Dynamics 365 for Sales to better understand customer needs, engage more effectively, and win more deals.
Customer Service:
Earn customers for life
Differentiate your brand with Microsoft Dynamics 365 for Customer Service. Built-in intelligence delivers faster, more personalized service and adds value to every interaction, even on the go.
Field Service:
Innovate with proactive service
Deliver a seamless, end-to-end service experience with Dynamics 365 for Field Service. Built-in intelligence helps you resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences.
Talent: Win top talent and enable employee success
Hire, develop, and retain people who can deliver impactful results. Microsoft Dynamics 365 for Talent empowers your HR team and people managers with the tools they need to land top candidates and accelerate their success.
Finance & Operations:
Accelerate your business growth
Unify global financials and operations to empower people to make fast, informed decisions. Dynamics 365 for Finance and Operations helps businesses adapt quickly to changing market demands and drive rapid business growth.
Retail:
Engage every shopper, everywhere
Unify digital, in-store, and back office operations to personalize customer engagement and increase employee productivity. Dynamics 365 for Retail empowers retailers to create exceptional, insightful shopping experiences.
Project Service Automation:
Profit from your projects
Build trusted customer relationships by delivering outstanding project experiences. Dynamics 365 for Project Service Automation empowers you to deliver profitable projects on time and within budget while increasing employee productivity.
Marketing:
Turn prospects into business relationships
Find and nurture more sales-ready leads by moving beyond basic email marketing. Connect sales and marketing, automate processes, and make smarter decisions to maximize your marketing ROI.
Artificial Intelligence:
Get the most out of data
Microsoft Dynamics 365 AI empowers people across your organization to discover predictive data insights, take informed actions, and communicate with customers leveraging the power of artificial intelligence (AI). Learn and grow with your data.
Mixed Reality: Modernize your business with a new dimension
Experience a new dimension of creativity and teamwork using mixed reality business applications from Microsoft Dynamics 365.
Transform business operations and help employees work smarter, faster, and more efficiently with information they can access in real-world context. Improve cross-team collaboration with technology that lets your employees work together from a shared perspective.
Dynamics 365 Business Central is sold and implemented through a global network of Dynamics 365 partners with industry expertise. Connect with INNOVA to request a demo and further evaluate the solution capabilities and pricing.
INNOVA Consulting Group
7450 W. 130th St., Suite 220
Overland Park, KS 66213
Phone: (913) 353-1400